I was kind of disappointed with this at the beginning, because I was hoping for a solution to handle both manned and bot style chats. LiveChat set out from the beginning to be a manned chat solution and to be the best in the business. When I spoke with a representative from the company, I found out why. It was solid application whether online or on my desktop and it handled chat conversations reliable while offering all the features I was looking for in a manned chat application. Many of the applications I looked at were complicated and glitchy. When I began researching chat applications to recommend to a client for use in their recruiting efforts, I found a lot of options. What I like most about LiveChat is it's reliability.
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